Terminal Manager Cockpit

Sohar — the six questions I must be able to answer at any moment

Period September 2026
Day 16 of 22 working days
Illustrative figures

1 · Commercial

Are we making money this month?

94% of budgeted margin −6% vs plan

Throughput, month to date	128,400 MT
Cost per MT	OMR 1.41
Overtime as % of labour	11.8%
Revenue at risk (disputes)	OMR 18,200

Watch: overtime is the whole gap. 11.8% against a 9% norm is roughly OMR 21k on the month — almost exactly the margin shortfall.

2 · Safety

Are we safe, and do we see it coming?

41 days LTI-free no incidents

Near misses reported	14
Open findings	23
Open > 30 days	7
Stop-works this month	2

Act: seven findings older than thirty days is the leading indicator. Incidents follow ageing findings, not falling LTI counts.

3 · Customer

Are we doing what we promised?

87% of norm productivity −13%

Steel coils

96%

Aluminium

91%

Limestone

82%

Project cargo

71%

Root cause, month to date: waiting on lashing 83 hrs · equipment 31 hrs · weather 19 hrs · awaiting cargo 12 hrs. Lashing is two thirds of all lost time and is not a capacity problem.

4 · Assets

Will the equipment let us down?

92% fleet availability +2% vs last month

Units down now	3 of 38
Breakdowns this month	11
Overdue planned maintenance	5
Critical spares below minimum	4

Forward look: two reach stackers reach end of economic life within eighteen months. Capex case needs to be in before the budget round, not after it.

5 · People

Do we have the people, today and next year?

88% of required manning 6 short

Absence rate	4.2%
Certified crane operators	14 (need 16)
Certificates expiring < 90 days	9
Retiring within 24 months	5

Watch: the crane operator shortfall is what drives the overtime in tile 1. These two numbers are the same problem seen twice.

6 · Improvement

Is the change agenda moving?

5 of 8 goals on track 2 at risk, 1 behind

JanProgress against programme planSep

Lashing turnaround	behind
Supervision model	on track
Gate and VBS slots	at risk